You may have recently heard about the ‘One-Ring’ scam. Here’s how it works: your phone rings once and then the call ends. Curious, you use the caller ID to return the call. Unknowingly, you are calling a foreign country. While you are kept on the line as long as possible, you are being charged international call fees, high per minute charges, and sometimes being pressured into signing up for pricey services.

While the media is sensationalizing it, this scam is still something to look out for. And at teleCalm, we want to make sure your phone communications are as safe as possible. That’s why we’ve made an upgrade to our service. Seniors with Alzheimer’s and other cognitive challenges are especially susceptible to such scams, as well as accidentally placing expensive international calls due to misdialing.

teleCalm is now blocking all incoming and outgoing calls to and from strangers in the countries associated with the one-ring scam. Calls to and from contacts in the Caregiver app will be allowed as normal, regardless of the country code. The countries are primarily in the Caribbean, and include the following area codes: 268, 284, 473, 664, 649, 767, 809, 829, 849 and 876.

If you ever hear about a new scam or fraud, one of the easiest places you can go for information is www.snopes.com. You can quickly search on keywords, and get information on whether it is a real scam, or just rumor running rampant on the internet. For more information on the one-ring scam, go to http://www.snopes.com/fraud/telephone/onering.asp.

Other great resources are:
AARP Fraud Watch Network http://www.aarp.org/money/scams-fraud/fraud-watch-network/
USA.gov
-Scams and Frauds https://www.usa.gov/scams-and-frauds
-State Consumer Protection Offices https://www.usa.gov/state-consumer
Federal Trade Commission Pass It On https://www.consumer.ftc.gov/features/feature-0030-pass-it-on
Consumer Financial Protection Bureau https://www.consumerfinance.gov/

teleCalm immediately stops all telemarketers and scammers from reaching your loved one over the phone. Find peace of mind for yourself and your loved one. Know that your senior is protected while still being connected to family and friends. Retain their dignity and independence. Sign up today.

Sources:
FCC: https://www.fcc.gov/consumers/guides/one-ring-wireless-phone-scam
Wikipedia: https://en.wikipedia.org/wiki/North_American_Numbering_Plan