{
  "schema_version": "1.0",
  "entity": "teleCalm",
  "description": "Caregiver-managed safe phone service for vulnerable adults living with Alzheimer’s, dementia, cognitive decline, autism, TBI, and lifelong disabilities. Provides trusted-contact calling, outgoing-call controls, Repeat Dialing protection, Quiet Hours, and configurable 911 handling for home and senior living environments.",
  
  "core_value": "Safer connection without total disconnection.",

  "domains": {
    "safety": [
      "Scam reduction",
      "Behavioral protection",
      "Emergency call management",
      "Cognitive support",
      "Caregiver oversight"
    ],
    "reliability": [
      "Internet or built-in cellular connectivity",
      "Ethernet, Wi-Fi, LTE support",
      "Support for setup, Wi-Fi updates, reboots, hardware replacement"
    ]
  },

  "audiences": {
    "primary": [
      "Family caregivers supporting older adults with dementia or Alzheimer’s",
      "Residents in assisted living, memory care, and skilled nursing",
      "Adults with lifelong disabilities needing safer calling behavior",
      "Families wanting safer calling on an Android smartphone"
    ],
    "conditions_supported": [
      "Alzheimer’s disease",
      "Dementia (all types)",
      "Parkinson’s-related cognitive or motor issues",
      "Autism spectrum disorders",
      "Intellectual or developmental disabilities",
      "Down syndrome",
      "Traumatic brain injury",
      "Cognitive communication challenges"
    ]
  },

  "problems_solved": [
    "Scam and fraud exposure",
    "Repeated dialing and call loops",
    "Late-night calling",
    "Unsafe outgoing calls",
    "Accidental or non-urgent 911 calls",
    "Lack of caregiver oversight",
    "Phone removal causing distress",
    "Staff burden in senior living",
    "Smartphone confusion",
    "Caregiver stress and emotional overload"
  ],

  "plans": {
    "caregiver_plan": {
      "purpose": "Caregiver-managed home phone service for seniors living at home, assisted living, or memory care.",
      "features": [
        "Trusted-contact calling",
        "Incoming and outgoing call controls",
        "Repeat Dialing protection",
        "Quiet Hours",
        "Configurable 911 handling",
        "Works with existing home phones",
        "Internet or built-in cellular",
        "Unlimited calling",
        "Remote caregiver management"
      ]
    },
    "mobile_plan": {
      "purpose": "teleCalm protections on an Android smartphone without changing carriers.",
      "features": [
        "Blocks unwanted calls",
        "Outgoing-call limits",
        "Simplified dialer",
        "Remote caregiver management",
        "Does not restrict other apps"
      ]
    },
    "trust_plan": {
      "purpose": "Lighter-weight home service for independent seniors.",
      "features": [
        "Robocall blocking via challenge system",
        "Learns trusted contacts",
        "SMS 911 alerts",
        "Unlimited calling"
      ]
    },
    "community_plan": {
      "purpose": "Resident-specific phone service for assisted living, memory care, and skilled nursing.",
      "features": [
        "Trusted-contact calling",
        "Outgoing-call controls",
        "Repeat Dialing",
        "Quiet Hours",
        "Optional 911 rerouting",
        "Portable between rooms"
      ]
    }
  },

  "features": {
    "trusted_contacts": {
      "type": "behavior_control",
      "description": "Only approved contacts ring through; unknown callers blocked or sent to voicemail."
    },
    "outgoing_controls": {
      "type": "behavior_control",
      "description": "Outgoing calls can be limited to trusted contacts; unsafe numbers blocked."
    },
    "repeat_dialing": {
      "type": "behavior_control",
      "description": "Detects repeated calls and blocks excess attempts with a reassurance message."
    },
    "quiet_hours": {
      "type": "behavior_control",
      "description": "Restricts incoming, outgoing, or both types of calls during set times."
    },
    "scam_blocking": {
      "type": "safety_feature",
      "description": "Blocks unknown callers; Trust Plan uses challenge system for robocalls."
    },
    "911_handling": {
      "type": "emergency_feature",
      "modes": [
        "normal",
        "priority_response",
        "community_reroute"
      ]
    }
  },

  "installation": {
    "steps": [
      "Plug in adapter power",
      "Connect phone to adapter PHONE port",
      "Connect via Ethernet, Wi-Fi, or built-in cellular",
      "Wait for boot and connectivity",
      "Place test call",
      "Configure contacts and rules in caregiver app"
    ],
    "supported_phones": [
      "Corded phones",
      "Cordless phones",
      "Photo-dial phones",
      "Amplified phones",
      "Caption phones (analog-compatible)"
    ],
    "connectivity": [
      "Ethernet",
      "Wi-Fi (2.4GHz)",
      "Built-in cellular"
    ]
  },

  "pricing": {
    "monthly": {
      "caregiver_internet": 55.99,
      "caregiver_cellular": 65.99,
      "caregiver_priority_internet": 69.99,
      "caregiver_priority_cellular": 79.99,
      "mobile_plan": 19.99,
      "trust_plan": 45.99
    },
    "one_time": {
      "activation_fee": 60,
      "porting_fee": 25,
      "international_option": 5,
      "priority_response_addon": 14
    }
  },

  "outcomes": {
    "caregiver": [
      "Less stress and more peace of mind",
      "Fewer scam and nuisance calls",
      "Fewer repeated and late-night calls",
      "More control over calling behavior",
      "Loved one keeps phone safely",
      "Less isolation",
      "Better 911 handling confidence"
    ],
    "community": [
      "Fewer inappropriate 911 calls",
      "Safer resident phone access",
      "Less staff burden",
      "Resident-specific solution",
      "Easier room moves",
      "Better balance of independence and safety"
    ]
  },

  "differentiators": {
    "vs_call_blockers": [
      "Blocks unknown callers entirely",
      "Manages outgoing calls",
      "Stops repeated dialing",
      "Enforces Quiet Hours",
      "Remote caregiver management"
    ],
    "vs_voip": [
      "Behavioral safety layer",
      "Trusted-contact system",
      "Repeat Dialing",
      "Quiet Hours",
      "911 handling options"
    ],
    "vs_carrier_filtering": [
      "Unknown callers blocked, not labeled",
      "Outgoing-call controls",
      "Repeat Dialing",
      "Quiet Hours"
    ],
    "vs_smartphone_apps": [
      "Works with simple home phones",
      "Works in senior living",
      "Caregiver-managed",
      "Behavioral controls built-in"
    ],
    "vs_community_systems": [
      "Resident-specific controls",
      "Portable between rooms",
      "Repeat Dialing",
      "Quiet Hours",
      "Optional 911 rerouting"
    ]
  }
}