Porting Your Number to teleCalm

Many subscribers wish to keep their loved one’s current phone number, while others welcome a fresh new phone number.  When you first sign up for teleCalm service, we will provide you with a new phone number, which you can keep or just use temporarily while waiting for your port to complete.

If you decide to port your number, complete the two steps below and we will contact the carrier to arrange the number port. Porting your phone number is NOT instantaneous. The process can take up to 10 days from the time you provide the necessary paperwork.

There is a one-time $5 processing fee that will be charged to your account once the port is completed.

DO NOT CANCEL YOUR EXISTING PHONE SERVICE

STEP 1

LOA Form

Complete this online Letter of Authorization for Number Porting

This form is required for any phone number port. When signed, the form explicitly proves that the primary account holder authorizes the transfer to a new carrier. Be sure to sign this document and fill it out completely.

IMPORTANT: The information you provide must exactly match the information on the phone bill, including account holder’s name and service address for the number you’re porting.

STEP 2

Phone BIll

Provide a copy of your phone bill

Find your most recent phone bill and send us a complete copy. You may be able to download a PDF of this bill from your provider’s website. Because key information can be spread across multiple pages, it is best to submit the entire bill to prevent a delay in the transfer.

If you have a physical bill and can’t scan/upload here, then you can take pictures of the bill pages using your smartphone and email them to support@teleCalmProtects.com.

Questions?

Call 888-701-0411
Talk with our US-based Customer Success team.
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